天津统计年鉴 2012，栏目：21公共管理及其他>>21-15 受理消费者投诉情况(2011年)，共1页
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| 21-15受理消费者投诉情况（2011年） |
| Basic
Statistics on Accepted Cases of Consumer Institution,2011 |
| |
| 项目 |
Item |
总计 |
|
| 质量 |
售后 |
价格 |
计量 |
营销合同 |
广告 |
假冒 |
其他 |
| Total |
Quality |
服务 |
Price |
Measure |
Business |
Advertisement |
Counterfeit |
Others |
| |
|
Aftersale
Service |
|
|
Contract |
|
|
|
| 受理投诉件数总计(件) |
Total Number of Accepted Cases(item) |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
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| 家用电子电器类 |
Household Electric Appliance |
*** |
*** |
*** |
*** |
|
*** |
*** |
*** |
*** |
| 服装鞋帽类 |
Garments,Shoes and Hats |
*** |
*** |
*** |
*** |
|
*** |
*** |
*** |
*** |
| 食品类 |
Food |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
| 烟、酒饮料类 |
Tobacco,Liquor and Drink |
*** |
*** |
*** |
*** |
|
*** |
|
*** |
*** |
| 房屋及建材类 |
House
and Decoration Materials |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
| 日用商品类 |
Daily
Use Household Articles |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
| 首饰及文体用品类 |
Jewelry,Cultural and Sports Articles |
*** |
*** |
*** |
|
*** |
|
*** |
| 医药及医疗用品类 |
Medicine and Medical Treatment Articles |
*** |
*** |
*** |
*** |
|
*** |
*** |
*** |
*** |
| 交通工具类 |
Transportations |
*** |
*** |
*** |
*** |
|
*** |
*** |
*** |
*** |
| 农用生产资料类 |
Agricultural Production Materials |
*** |
*** |
*** |
|
*** |
*** |
| 生活、社会服务类 |
Living and Social Services |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
|
*** |
| 房屋装修及物业服务类 |
House
Decoration and Property Management |
*** |
*** |
*** |
*** |
|
*** |
|
*** |
| 旅游服务 |
Tourism Services |
*** |
*** |
|
*** |
|
*** |
|
*** |
| 文化、娱乐、体育服务 |
Cultural,Recreational and Sports Services |
*** |
*** |
|
*** |
|
*** |
|
*** |
| 邮政业服务 |
Post
Services |
*** |
*** |
*** |
|
*** |
|
*** |
| 电信服务 |
Telecommunication Services |
*** |
*** |
*** |
*** |
|
*** |
|
*** |
| 互联网服务 |
Internet Services |
*** |
*** |
*** |
|
*** |
*** |
|
*** |
| 保险服务 |
Insurance Services |
*** |
|
*** |
|
*** |
|
*** |
| 卫生保健服务 |
Health Care Services |
*** |
*** |
|
*** |
|
*** |
| 教育培训服务 |
Educational Services |
*** |
*** |
|
*** |
|
*** |
|
*** |
| 公共设施服务 |
Public Facility Services |
*** |
*** |
*** |
*** |
|
*** |
*** |
|
*** |
| 销售服务 |
Sales
Services |
*** |
*** |
*** |
*** |
|
*** |
*** |
|
*** |
| 其他商品和服务 |
Other
Commodities and Services |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
*** |
| 解决件数总计(件) |
Total Cases Solved(item) |
*** |
|
|
| 为消费者挽回损失(万元) |
Expense Exempted for Consumers(10 000 yuan) |
*** |
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| 注：本资料为天津市消费者协会系统的统计数据，不含各监测站的统计资料。 |
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| Note:Data
of this table are provided by Tianjin Municipal Consumer
Institution,excluding those data calculated by each monitor station. |
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